Facebook Cover Photo.png

Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations

How do you store, use, share and disclose your site visitors' personal information? 

The North Drainage Services Directory is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by Wix.com and used by us, the north drainage services directory adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

How do you use cookies and other tracking tools? 

What are Cookies? 

Cookies are small files that websites send to your device, mobile phone, tablet or computer that are then used to monitor you and remember certain information about you like what's in your shopping cart on an e-commerce store for example. 

They are not harmful to your devices and are not malicious.  They are in fact, just little codes that allow you to use many of the useful features of our websites (like remembering what you had left in your cart prior to check out in the website store, or what page you enjoyed reading the most.


Cookies have a determined cycle. Some only last for a short time and serve no purpose after it has completed its function, like closing down your browser for example.  These are called 'session cookies'.  

Some last longer though, for example, to enable a website to recognise you when you return to them. These are called 'persistent cookies'.  Persistent cookies are stored on devices to help remember information, settings, preferences, or sign-on credentials that a user has previously saved. This helps create a convenient and faster website experience.  


Cookies placed directly by a website owner (like us) are known as 'first party cookies' A first-party cookie is characterised by the fact that it can only be created and viewed by the website operator whose page you are visiting.  

Also, many modern websites also use technology provided by other people/businesses, for example to provide online advertising. Cookies placed by other parties are known as 'third party cookies'.  


The cookies that we use are as follows: 

Strictly necessary cookies 

What are they? These cookies are essential to enable you to move around our website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or electronic billing cannot be provided. 


Functionality cookies 

What are they?  Functionality cookies are used to provide services you request. These cookies can remember your preferences to boost the user experience on a website. Examples of functionality cookies include web chat services, user preferences, and the ability to comment on a blog you visit or leave a product review. 

Performance cookies 

What are they? These cookies collect information about how you use our websites, for example which pages you go to most often and if you get an error message. These cookies are used to improve how our website works. 


Targeting or advertising cookies 

What are they? These cookies are used to drive online advertising that is relevant to you by building up a picture of what you are interested in from your use of the internet. The cookies can limit the number of times you see an advert and help to measure the effectiveness of any advertising. They remember that you have visited a website and this information may be shared with other organisations or advertisers. Quite often targeting or advertising cookies will be linked to website functionality provided by the other organisation. 

Cookies Consent Banner 

A GDPR Compliant Cookie Consent Banner is automatically triggered when a new visitor visits our website.  Where they are presented with multiple options to tailor their consent or to reject cookies from being used.  Periodically, The North Drainage Services Directory likes to refresh its GDPR compliant cookies banner on our website, to allow users to evaluate their consensual options and to better understand them.  

How do you communicate with your site visitors? 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Privacy policy updates

This Privacy Policy was last reviewed and updated on the 3rd of  November 2021 - (03/11/2021) 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via: email:  the.north.drainage.directory@gmail.com 

International dialling code Included: Tel:  +447399723110  or Tel:  07399723110

Alternatively you can also use the Contact Us button provided below.


Please note we have just begun implementing our new subscription plan which is now in effect officially 01/11/21.  We understand that it will take time for the changes to take effect.  We are still in the process of informing all companies that have subscribed to the free Directory.  Due to these changes, all companies will have a 6-month window to re-subscribe to the Directory’s new 1-year subscription plan.  Following this end period (01/05/2022) any old subscription that has not subscribed again will be deleted.  


If you would like to learn more about subscribing to the North Drainage Services Directory, and its digital marketing assets.  Then please read our blog.  REGISTRATION TO THE DIRECTORY – SIGN UP TO OUR ONE YEAR SUBSCRIPTION PLAN! 

Contact Us 

We are available 24/7 and can be contacted at anytime throughout the calendar months and holidays.  If you wish to contact us at The North Drainage Services Directory then please use the Contact Us button provided where you will be navigated to our full contact information page on our website, thank you.